Terms of Service

Defines Inictus Services, Workspace, Customer Data, User, Administrator, Subscription, Plan, Seats, and Third-Party Services.

Binding legal agreement incorporating Terms, Privacy Policy, AUP, Anti-Spam Policy, SLA, Refund Policy, and DPA.

Commercial suitability for businesses, organizations, and authorized corporate representatives.

Requires accurate registration details. False or misleading registration may result in account suspension.

Corporate workspace administrators control user accounts, permissions, domain settings, license assignments, and audit logs.

Strict prohibition against password sharing, credential sharing, or unauthorized account access.

Customers must enforce passwords, session management, and available MFA security features.

Governs Mail, Calendar, Chat, Meet, Todo, Docs, Drive, Contacts, CRM, Projects, Workflows, and APIs.

Mailbox limits, custom domains, IMAP/POP3/JMAP protocols, webmail, and domain authentication rules.

Requires authorized sending domains, credential protection, anti-spam compliance, and rate-limiting controls.

Sole customer responsibility for subscriber opt-in consent compliance. Purchased lists are strictly prohibited.

Zero tolerance for unsolicited bulk mail (spam), phishing, spoofing, malware distribution, or deceptive sending.

Mandatory SPF, DKIM, DMARC, and MX DNS record validation prior to outbound email transmission.

Lawful processing of calendar entries, meeting invitations, and availability records.

Prohibits abusive, fraudulent, or illegal messaging in direct messages and channels.

Compliance with audio/video recording consent and privacy laws.

Accuracy and compliance of task records and team assignments.

Document ownership remains 100% with the customer; Inictus holds limited processing rights.

Lawful file storage, access control, and copyright compliance.

Lawful collection and management of sales leads, opportunities, and customer records.

Customer review and validation of automated workflow triggers before production enablement.

API key protection, rate limit compliance, and security prohibition against reverse engineering.

Separate third-party terms and data practices outside Inictus direct control.

Commercial terms set by chosen plan regarding seat allocations, storage limits, and billing terms.

Enforces minimum seat commitments (e.g. 5 seats for Professional Mailbox) specified at purchase.

Prepaid multi-year discounts (1Y, 2Y, 3Y, 4Y) charged upfront at checkout.

Subscriptions automatically renew at current plan rates unless cancelled prior to renewal date.

Prices exclude applicable taxes, duties, or levies unless explicitly stated.

Restrictions on introductory offers, coupon codes, and promotional combinations.

Notice provided for subscription rate adjustments prior to upcoming renewal cycles.

Prevents future renewals; subject to the Inictus Refund & Cancellation Policy.

Governed by the 14-Day Money-Back Guarantee for eligible new accounts.

Immediate suspension for security threats, spam violations, payment defaults, or fraud.

Termination for material breach, repeated policy violations, or malicious activity.

30-day data grace period following cancellation before permanent system purge.

Account credentials, user actions, DNS verification, and legal compliance.

Strict prohibition of 20 illegal/abusive activities including phishing, malware, DDoS, and harvesting.

Prohibits unauthorized penetration testing, vulnerability exploitation, and privilege escalation.

Inictus software, logos, trademarks, and code remain the exclusive property of Navkar Infotech Services.

Customers retain 100% ownership and title over uploaded business data, files, and emails.

Right to utilize customer product suggestions without disclosing confidential customer data.

Mutual non-disclosure obligations protecting proprietary business information.

Core services governed by the 99.99% Monthly Uptime SLA commitment.

Regular maintenance windows excluded from SLA downtime calculations.

Automated system resilience and backup cycles.

Support ticketing and response channels based on subscription tier.

Services provided on an 'as available' basis to the extent permitted by law.

Exclusion of indirect, punitive, or consequential damages.

Indemnification against third-party claims arising from customer spam, illegal data, or policy breach.

Relief from performance delays due to natural disasters, telecom failures, or cyberattacks beyond control.

Continuous platform updates and non-material feature improvements.

Prior notice of material terms updates delivered via email or console notice.

Official communications sent to registered administrator email address.

Restrictions on assignment without prior written consent.

Invalid provisions do not impair remaining enforceable terms.

Failure to enforce a right does not constitute a permanent waiver.

Entire commercial contract superseding prior agreements.

Governed by the competent legal jurisdiction of Navkar Infotech Services.

Navkar Infotech Services · Product: Inictus · Website: inictus.com · support@inictus.com.

Privacy Policy, AUP, Anti-Spam Policy, Security Policy, SLA, Refund Policy, IP Policy, Cookie Policy, DPA.